How to update my name, email, or phone number
How to update my name, email, or phone number
Overview
Your email/phone is used to locate purchases and grant access. Changes must be handled carefully.
Steps
- Submit a ticket with your current registered email/phone.
- Share the new email/phone you want to update to.
- We may ask for purchase verification to protect your account.
Troubleshooting
Do not create a second account unless support asks you to. Duplicate accounts commonly cause “course not visible” issues.
Still need help? Submit a ticket from the Help Center. Please include your registered email/phone and screenshots where possible.
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